We strive to make sure you have a great experience with the products we provide, yet it is inevitable that you will have questions about our products.  It is likely that most of your questions will be addressed in the User Manual for the product you own or in the frequently asked questions (FAQ) document for that product. We also provide a number of downloadable files on our downloads page that address common problems/questions.

When you encounter a problem with one of our products for which the solution is not explained in the User Manual or in the FAQ document, please use the Report a Problem form to let us know about it. Also, feel free to contact us by telephone, fax or e-mail. As an alternative, you may consider posting your question to one of the on-line discussion forums relating to our products.

The resources outlined in the pages linked at the left side menu of this page provide describe the full range of customer support options we offer.