Support

Support

We strive to make sure you have a great experience with the products we provide, but it is inevitable that you will have questions about our products.  It is likely that most of your questions will be addressed in the User Manual for the product you own.

If the problem you are having is not explained in the User Manual, please let us know about it. Also, feel free to contact us by telephone, fax or e-mail. As an alternative, you may consider posting your question to one of the on-line discussion forums relating to our products.

The resources outlined in the links below provide describe the full range of customer support options we offer.

Forums

Forums

By Lloyd Smith | June 14, 2016

Forums On-line forums are available as an additional support resource for some of the products we sell.  They can be a useful resource for connecting with other users, and often a search of the archives of questions and answers posted to the forum previously will give you new ideas on how to use the products. … Read more »

Publications

Publications Using Our Products

By Lloyd Smith | September 26, 2017

This index is by no means complete, but it includes a sampling of publications categorized by product.  For a more complete list of publications, use the green hyperlinks below to see current publications in Google Scholar.

Frequently Asked Questions

Frequently Asked Questions

By Lloyd Smith | October 2, 2017

Full FAQ List by Topic